As you know, while beginning at the close of business March 20, in-person City services from City Hall, the Police Department lobby, the Public Works building, and the Veterans Memorial Complex have been suspended, the City of West Melbourne continues to serve the public principally but not exclusively through telephone and electronic means. Citizens and businesses may find the City’s web site is useful for many City services that can be accomplished on line. Of course, our employees stand ready to assist by telephone during normal business hours.
As of this writing on Tuesday March 24, we have had very few employees not able to report to work, and City employees are continuing to report to work in their normally scheduled shifts, of course all the while working hard to keep our City facilities sanitized and maintaining social distance from one another. We are currently evaluating some opportunities within the Police Department for changing the normal schedule of a small number of employees, be assured that regardless of those possible shift changes, the public will not observe any loss of service; indeed the goal for these changes is to provide enhanced service to the public while somewhat reducing exposure risks to citizens and our law enforcement personnel.
Our Police Department is also working with managers of the major grocery providers in West Melbourne (Sam’s Club, Wal-Mart, the two Publix stores, the Target store, and the Gordon Food Service retail store) to assist with orderly, social-distanced customer queuing, most particularly as stores open. As we become aware as these stores change their hours of operation and work to best serve their customers through various means, we will seek to inform the City Council and public of these changes as we learn them.
As you are aware, parks and recreation programs and facility reservations have been cancelled, refunds issued, and no further reservations are being taken. Also, various elements of West Melbourne Community Park have been closed. I have visited the park three times in the last four days, and we are not seeing any ten + person gatherings. The few WMCP visitors are mostly walkers adhering to CDC and Florida Department of Health guidelines for social distancing.
Call volumes into City Hall have been much lower than normal both yesterday and today, and traffic volumes throughout West Melbourne have been observed to be far less than usual. Building inspections have been at a normal volume, and new building permit applications continue to be taken and processed.