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Utility Service
In this section you will find helpful information for utility services in West Melbourne.  Please refer to the links on the left for the information contained in this section.

Customer Service

City of West Melbourne
2240 Minton Road, Second Floor
West Melbourne, FL 32904-4917
Ph:  321-727-7700
Fax:  321-768-2390

Business Hours:  8:30 am - 5:00 pm
After hours and holidays:  321-261-1766

Make payment by phone
1 (866) 666-5654

ACH Automatic Payments (bank draft)

Automatic Debit (ACH) Authorization, provides customers with the opportunity to have utility payments automatically withdrawn from a checking account each month.  An ACH authorization agreement must be completed and returned before an account can be set up for automatic payments (bank draft). 
Click here for the ACH Authorization form.

Make payment online                                                                                 

If you have been notified that your water service is scheduled for Shut Off, please contact the Utilities Department if making a payment in order to avoid service interruption or to have your service restored.  The Utilities Department can be reached at (321) 727-7700. 

Online utilities account access

Quick Guide - Online utilities account access

Credit Cards Accepted

Please note that payments made using a credit
card, debit card or e-Check will incur a processing
fee of 3% with a $2.00 minimum.

Payments made by cash, check or ACH AutoPay will not incur a processing fee.  Additionally, many banking institutions offer online bill payment services free of charge.